About Shipping Preferences
Fulfilled by Amazon
Items "Fulfilled by Amazon" (FBA) are offered by a third-party seller,
but shipped to you from an Amazon Fulfillment Center.
All Amazon standard shipping rates and policies apply to these
items when shipped domestically, including free shipping on
qualifying orders and Prime shipping. International shipping may
not be available for all items.
When we ship your order, we list the carrier, ship date, and
estimated delivery date for your package in Your Account, and in your
shipment confirmation email. You can track your package
in Your Orders.
Items Shipped and Sold on MAXSafes.com
The item is in stock in at least one fulfillment center. We expect to
prepare it for shipment within a few hours to a few
days (depending on the shipping option you choose).
In stock but may require an extra 1-2 days to
The item is available in at least one fulfillment center. We expect
to prepare it for shipment within a day to a few days.
Usually ships in 1-2 days
The item will be ordered from a nearby distributor. We expect that it
will be prepared for shipment within that 24 hours on a weekday and
1-2 days during weekends.
Not yet published/released or Available for
The latest release date information provided for the item will be on
its product detail page. We'll ship it to you after the release date
passes and the item becomes available for shipment.
Temporarily Out of Stock
This item is currently not in stock but it is available for
ordering. We'll email you the expected delivery date as soon as that
information is available from our suppliers.
This item isn't currently available for ordering and it may not be in
Your order will arrive within five to eight days. We process and ship
your order in the most cost-efficient way possible so we can offer
free shipping. If you notice that your items haven't shipped yet,
don't worry. We may take a little longer than you expect to ship out
your order, but we'll ship in time for the expected delivery
If no one is at the address to receive your delivery, we'll leave the
package in a secure location. If no secure location is available, or
the delivery requires someone to be present, we'll email you. We make
three delivery attempts on consecutive days. If the third attempt is
unsuccessful, your package is returned to us and we'll issue a
Tracking sometimes shows that we delivered your package but you don't
have it. Check to see if the package is with a receptionist or
neighbor. Deliveries occur between 6 am and 10 pm local time. To avoid
disruption, our drivers only deliver between 8 am and 8 pm local time.
For scheduled and signature deliveries, our drivers will call the
phone number you provide. They won't deliver the package outside the
schedule of 8 am to 8 pm unless they can contact you. Go to Find
a Missing Package That Shows As Delivered for more information.
If you check these places, and you still can't locate your
package, contact us.
Access Codes and Delivery Instructions
If the delivery address requires an access code, provide this code
before shipping via Manage Address Book. Locate the address you
want to update, choose Edit,
then provide the access
code in Security Access
This information saves and applies to any future orders you
If you already placed your order, you can update your access code,
request cancellation, or add delivery instructions for that individual
order through Your Orders.
Note: Property managers can provide Amazon
delivery and access information
for their facilities via the Amazon Secured Delivery Access
Weekend Delivery Preference
When adding a new address, you can choose whether you want to receive
deliveries on weekends under the Optional Delivery
You can update this preference via Manage Address
If you sign up for Shipment Updates via Text, you also receive
updates on your phone or other mobile device.
MAXSafes Customer Service handles all inquiries for deliveries
shipped by use.
Contact us to reschedule a delivery or if have any
Guaranteed Accelerated Delivery
Place an Order with Guaranteed Delivery
Place your order through your Shopping Cart to receive it
by the guaranteed delivery date.
To place an order with guaranteed delivery:
Add the item to your Shopping Cart and proceed to
Choose a delivery address within the United States (including
select addresses in Alaska, Hawaii, US Territories, and P.O. boxes,
but not APO, FPO, or DPO addresses) or an eligible export
On the checkout page, select the guaranteed shipping option.
Your delivery date will state "guaranteed" and be displayed on the
final page before you place the order.
Pay using your credit card or debit card. If your order contains
items that aren't eligible for a delivery guarantee, you may be
prompted to select an option indicating you'd like to split up your
shipments (at an additional cost). Your items will be ineligible for
the guarantee if you don't select this option.
Place your order before the "order within" countdown displayed on
the checkout page. The "order within" countdown timer provides
the window of time in which you must place the order to receive your
delivery by the date shown. That delivery date may become
unavailable within that window because of changes in inventory or
delivery capacity before you place your order. We'll state your
confirmed delivery date in your order confirmation
email. Contact usif you have any concerns.
1-Click orders, or orders placed with the "Buy Now" feature, may
automatically receive guaranteed delivery in some circumstances. To
determine if your order is eligible, proceed to checkout as described
Note: Canceling items, combining orders, or
changing your shipping address
or shipping options after you place the order might affect your
eligibility for guaranteed delivery.
We offer guaranteed delivery on certain delivery
speeds and select products. When guaranteed delivery is
available on an order, we'll state this on the checkout page, with the
associated delivery date and cost.
If we provide a guaranteed delivery date and a delivery attempt isn't
made by this date, we'll refund any shipping fees associated with that
The "order within" countdown timer provides the window of time in
which you must place the order to receive your delivery by the date
shown. The delivery day may become unavailable within that
time frame due to changes in inventory or delivery capacity
before you place your order. Your confirmed delivery date is in your
order confirmation email.
See our Guaranteed Delivery Terms and Conditions for more