Yes, all MAXSafes products can hold up to 50 different Vein IDs so it is perfect for family use!

Yes, there are 4 pre-drilled holes on the bottom of the safe so you can secure it to a surface, and a pre-drilled hole on the back of the safe so you can use the security cable. Thanks!

Yes, you can press the #1 button for 3 second, then the silent mode will be activiated.

Yes, the Pistol Safe GEN 2 comes with a security cable that allows you to secure it in your vehicle.

If you finished your order on our website, the warranty will be registered automatically, if you bought it from our Amazon or Walmart store, please send us via live chat or our support email your order number, we will register it for you, thanks!

The battery lasts about 6 months under normal use.

The most obvious difference between Gen1 and Gen2 is that we have added the security cable and emergency inlet for the Gen2, then if you lost the key, you also can open it with the vein ID or keypad code. the construction of the door is also improved, the door will open faster and the sound will be lighter. The key is also improved, it will be more safe and we also add a disable key entry, if you don't want to use the key, you can turn this button, then the key will be disabled.

We process and ship orders within 1-2 business days from our U.S. warehouse or Amazon warehouse via FedEx and UPS, usually you will receive your products 2-5 days later.

Yes, all MAXSafes products are CA DOJ approved, manufactured from 14-16 gauge carbon steel and exceed the CADOJ standard for drop and pry resistance testing.

The Biometric Vein Recognition Gun Safe features an advanced finger vein recognition scanner for reliable and accurate protection, which can never be copied and is impossible to fabricate. Finger vein recognition is also acknowlegdes sweaty fingers, wet fingers, oily fingers, fingers with skin damage or even fingers with no fingerprint.

Yes, when the batteries are low, the backlight will turns to yellow to remind you that the battery needs to be replaced, thanks!

Yes, our safes all have built-in blue LED lights.

Yes, all MAXSafes products come with free MAX+ Lifetime Warranty! You can register on our website after your purchase and activate the warranty with the order ID provided in your oder confirmation email!

Yes, essentially have it always plugged into the USB to a wall outlet. If you always plug the USB into a wall socket to charge the safe, it is possible to use the safe only with the emergency USB port.